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Paydyx Travel terms, payment rules and service support

Privacy notice

Passenger and contact data are collected only to search fares, create bookings, process payment, issue tickets and provide support.

Last updated: May 14, 2026 Currency: EUR Market: DE
What this page covers

This page explains what booking data is collected, how it is used operationally and where support or payment systems may receive it.

Data we collect

We may collect passenger names, dates of birth, contact details, billing details, route selections and, when required for a route or airline, nationality or travel document details.

How the data is used

Booking data is used to search live fares, reserve or ticket flights, reconcile payment state, deliver tickets, support manual operator handling and respond to booking or schedule issues.

Operational sharing

Booking details can be shared with payment, airline, fare distribution, ticketing and operator systems only as needed to complete the requested travel booking and provide post-booking support.

Support requests

Support follow-up is handled through the support contact shown on the booking pages when a booking needs manual review or customer help.